Wholesale Buyer FAQ

This page is the complete guide to buying from B&D Liquidators. It covers pallet inventory and mystery boxes, how checkout works for each, how freight quoting works for pallet orders, how standard shipping works for mystery boxes, payment methods, walk-in buying in Knoxville, and the questions buyers ask before placing an order.

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Jump to a section Pallet Buying Freight Quoting Pallet Payment Walk-Ins and Local Buying Knoxville TN Live Auction Mystery Box Buying Mystery Box Shipping Help and Support
Not sure what to buy or how freight works?

If you want a quick walkthrough before you buy, schedule an appointment and we will answer your questions. If you prefer, you can also call or text and we will help you.

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Our Inventory

We sell two different types of inventory. They are separate on purpose because the checkout and fulfillment process is different. Wholesale Liquidation Pallet orders use freight quoting at checkout and wholesale payment processes. Mystery boxes use standard online checkout with standard shipping.

Pallet Inventory: Wholesale inventory sold by the pallet or truckload. Freight is quoted at checkout after you select the pallets you are buying. Wire transfer only unless otherwise specified.

Mystery Boxes: Standard online checkout for a shippable product. Click the mystery boxes button, choose your mystery boxes, and check out like normal online shopping. Card payments are accepted for mystery boxes with standard shipping.

Important: Pallet orders and mystery box orders are handled separately. Mystery boxes are not combined with pallet freight shipments.

Pallet Buying

Pallet inventory is designed for wholesale buying. Buyers can purchase one pallet, multiple pallets, half loads, or full truckloads depending on available listings. You choose the pallets first, then freight is quoted at checkout based on the amount of pallets you are buying and your delivery requirements.

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How do I buy pallets?
Browse live pallet inventory, add the pallets you want to your cart, then proceed to checkout. Freight is quoted at checkout after you select the pallets you are buying and enter delivery details.
Can I buy one pallet?
Yes. You can buy one pallet or multiple pallets depending on inventory availability.
Can I buy half loads or full truckloads?
Yes. The system supports one pallet, half loads, and full truckloads based on what you select. Freight quoting and shipment options scale based on the amount of pallets you are buying.
Do you allow mixed pallet orders?
Yes, when available. Buyers can mix pallet categories in a single order. Freight is then calculated at checkout based on the combined selected pallets and delivery requirements.

Freight Quoting for Pallet Orders

Freight is quoted at checkout after you select the pallets you are buying. Freight depends on the amount of pallets you are buying and the delivery requirements you choose. This is why freight is quoted at checkout using your actual order.

When do I see the freight price?
You see the freight quote at checkout after you have selected the pallets you are buying and entered the delivery information.
Why can’t you quote freight before I choose pallets?
Freight depends on what you are buying. The amount of pallets and shipment size changes freight. Choose the pallets first, then freight is quoted at checkout based on your actual order.
Do pallet prices include freight?
No. Pallet prices do not include freight. Freight is quoted at checkout after you select the pallets you are buying.

Payment for Pallet Orders

Pallet orders are wholesale transactions. Pallet orders are wire transfer only unless otherwise specified. Mystery boxes accept card payments and ship standard.

How do I pay for pallet orders?
Wire transfer only unless otherwise specified.
Do you take card payments for pallets?
Pallet orders are wire transfer only unless otherwise specified. Mystery boxes accept card payments.

Walk-Ins and Local Buying in Knoxville

We love walk-ins and we are here to help. If you want to shop locally, you can come see us in person in Knoxville, Tennessee. Before you drive in, check the website for inventory so you know what is available. You can also call ahead to verify inventory before you drive in.

Address: 8905 VALGRO Rd., Knoxville, TN 37920

Hours: Monday through Friday, 9 AM to 4 PM

Pro tip before you drive in: Check the website for inventory first. If you want confirmation, call ahead and we can verify inventory before you drive in.

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Do you allow walk-ins?
Yes. We love walk-ins and we are here to help. Check the website for inventory before you drive in, and you can always call ahead to verify inventory before you drive in.
What is your address?
8905 VALGRO Rd., Knoxville, TN 37920.
What are your hours?
Monday through Friday, 9 AM to 4 PM.
Should I check inventory before driving in?
Yes. Check the website for inventory before you drive in, and you can always call ahead to verify inventory before you drive in.

Knoxville TN Live Auction

We also run an online-only auction through ATX Auctions. This auction has items that can be bid on by people local to Knoxville, Tennessee or within driving distance. If you like bidding and picking up locally, this is a great option.

Knoxville TN live auction

Auction type: Online only.

Auction name: ATX Auctions.

Pickup address for won auction items: 8905 VALGRO Rd., Knoxville, TN 37920.

Before you bid: If you have questions about pickup or want to verify details, call or text ahead and we will help you.

Is the Knoxville auction online only?
Yes. The ATX Auctions Knoxville auction is online only. You bid online and then pick up if you win.
Who is the auction through?
The auction is through ATX Auctions.
Where do I pick up items if I win the auction?
Pickup is at 8905 VALGRO Rd., Knoxville, TN 37920.
Who is the Knoxville auction for?
It is great for buyers local to Knoxville or within driving distance who want to bid online and pick up locally.

Mystery Box Buying

Mystery boxes are bought with standard online checkout. Click the mystery boxes button, choose your mystery boxes, and check out like normal online shopping. Card payments are accepted for mystery boxes and they ship using standard shipping.

Shop Mystery Boxes Inventory
How do I buy mystery boxes?
Click the mystery boxes button, choose your mystery boxes, and check out like a normal online product. We accept card payments for mystery boxes and ship using standard shipping.
Do mystery boxes require freight quoting?
No. Freight quoting at checkout applies to pallet orders. Mystery boxes ship standard.
Can I combine mystery boxes with pallet orders?
No. Pallets and mystery boxes are handled separately and are not combined into one order or shipment.

Mystery Box Shipping

Mystery boxes ship using standard shipping. Mystery boxes use card checkout and standard shipping. Pallets use freight quoting at checkout and wire transfer only unless otherwise specified.

How are mystery boxes shipped?
Mystery boxes ship using standard shipping.
Do you accept card payments for mystery boxes?
Yes. We accept card payments for mystery boxes.

Help and Support

If you still have questions after reading this page, call or text 810-434-8474. Text is the fastest way to get help. If you want a guided walkthrough, schedule an appointment.

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Browse Live Pallet Inventory Shop Mystery Boxes Inventory Knoxville TN live auction
Do you sell liquidation pallets?
Yes. We sell pallet inventory by the pallet or truckload. Freight is quoted at checkout after you select the pallets you are buying.
Do you sell mystery boxes?
Yes. Mystery boxes are sold separately and can be purchased with card checkout and standard shipping.
Do you allow walk-ins in Knoxville?
Yes. We love walk-ins. Our address is 8905 VALGRO Rd., Knoxville, TN 37920. Please check the website for inventory before you drive in and you can always call ahead to verify inventory before you drive in.
Do you have a Knoxville live auction?
Yes. We run an online-only auction through ATX Auctions. Local buyers can bid online and pick up if they win.
What number do I call or text?
810-434-8474.

If you want a guided walkthrough before you buy, schedule an appointment. If you just want a fast answer, call or text 810-434-8474.

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